20 Jul 2017
Superhub UpdateTemporary Degraded Hotline & Enquiry Services
We have been experiencing power outage at our office building since yesterday 3:12pm and it has been gradually recovering. This affects some of our services including:
- Degraded hotline services, which will be continued in our backup centre with limited accessibility
- Temporary suspension of billing enquires
Other services will remain unaffected.
Should our Customer Service and Support Hotline be busy, please call us at our backup hotline number: 52756975 / 54784919. For less urgent enquires, you are encouraged to email us via email@example.com.
We expect the affected services will be resumed by tomorrow, we shall update you if any unexpected changes arise. Sorry for inconvenience caused, and thank you again for your understanding.
04 May 2017
Superhub UpdateSuperhub Customer Success Story: The Madison Group
The Madison Group presents high-end lifestyle brand across the globe, Superhub provided the Office 365 cloud solution to ease the burden of communications between offices and staffs, Office 365 enhance the way and speend of communication by using Sky for Business, a real-time communications platform for linking up the internal and external parties at their fingertips.
With Superhub O365+, The Madison Group enjoy a safe, convenient and user-friendly collaboration and communication cloud platform with great friendly and rich experience support.
Click here to view the video.
12 Jan 2017
New LaunchSuperhub Announces Launch of O365+ for Enhanced SME Productivity
Superhub proudly announces it had been appointed as the Microsoft Cloud Service Provider (CSP) Direct Partner in Hong Kong. It is a supreme recognition to prove Superhub’s leading and outstanding experience and capability in providing Microsoft solutions.
The CSP Direct Partner status had enabled and empowered Superhub to provide the premium services to its customers. Being CSP Direct Partner and differentiating from other service providers, Superhub can directly solicit Microsoft prioritized technical support, obtain latest product knowledge and build integrated ordering and automated provisioning process between customers and Microsoft. It enables us the advantages of the shortest service activation turnaround time, accurate direct billing, flexibility in combined offers and services, as well as integration of support control platforms for Office 365 and other Microsoft cloud products and services. In addition, Superhub O365+, a perfect combination of Office 365 and Superhub’s excellent support and value-added services, ensures its customers having a successful transition and peace of mind journey in deploying and using Office 365.
Click here to view the English press release.
Click here to view the Chinese press release.
1 May 2016
Superhub Office 365: Exchange Online Advanced Threat Protection
2 Jul 2015
Superhub Achieves Microsoft Gold Cloud Productivity and Silver Small & Midmarket Cloud Solutions Competencies
We are pleased to announce that we have attained Microsoft Gold Cloud Productivity competency and Silver Small & Midmarket Cloud Solutions competency, demonstrating a "best-of-class" ability and commitment to meet Microsoft Corp. customers' evolving needs in today's dynamic business environment and distinguishing ourselves within the top 1 percent of Microsoft's partner ecosystem.
Please click here to view the full press release.
1 Mar 2015
Same Great Work, New Location
We are delighted to announce that our office had been relocated on 1st Mar 2015. Our new office address is Unit A, 13/F., Capella HTR, 47 Hung To Road, Kwun Tong, Kowloon, Hong Kong. Our contact numbers, email addresses, and website address remain unchanged.
4 Sep 2014
Partnership with Hutchison Global Communications: HGC Superhub Hosted Microsoft Exchange Email Service
We are pleased to announce that Superhub has partnered with Hutchison Global Communications (HGC), the fixed-line division of Hutchison Telecommunications Hong Kong Holdings Limited to launch HGC Superhub Hosted Microsoft Exchange Email Service. HGC Superhub Hosted Microsoft Exchange Email Service enables SMEs to enjoy fast and reliable feature-rich email service with flexibility of monthly subscription arrangement while keeping the costs and IT resources required for upgrading and maintaining email servers to a minimum.
For more information, please click here to view the full public release.
22 May 2014
Superhub Hosted Exchange 2013
11 Dec 2013
Superhub Service Portal Launch
Superhub is dedicated to providing enthusiastic support to our valuable customers. We are pleased to launch the Superhub Service Portal: http://portal.superhub.com.hk/ which offers us a real-time portal to communicate any update with our crucial customers. In the Service Portal, users will find the key update about Superhub platform and services status, maintenance schedule and update, latest offer, hotline and platform performance index, Q&A about using Superhub’s services, user-guides, service level agreement (SLA) and so on, showing users the latest information transparently.
31 May 2012
Superhub Accredited as Hong Kong Government Public Cloud Services Provider
To deploy cloud computing in delivering e-services and extend to adopt public cloud services among government bureau/departments (B/Ds), Hong Kong’s Office of the Government Chief Information Officer (OGCIO) has invited local cloud service providers in the late of February 2012 to submit relevant information for the provision of Public Cloud services, so as to filter a list of qualified services providers and enable B/Ds to procure quality services more efficiently.
OGCIO reviewed the qualification of over 300 local Public Cloud services providers in terms of products and services with particular four requirements: general (support deployed), security, manpower and technical. Through a very careful evaluation, Superhub with its super Cloud solutions: Exchange email plan, SharePoint, CRM, Lync and Cloud Backup, and its prominent support and customization services, has been accredited as one of the qualified Government Public Cloud Services Providers.
As a leading Cloud service provider equipped with over 14-year experiences in the industry, Superhub is honored and dedicated to providing professional Cloud services in alignment with the development of public cloud service deploying in government sectors.