Why Superhub
Since Superhub operated as a business-to-business ISP in 1996, it has delivered business critical services to its customer and the experience gained over the past 16 years underlies our capabilities to meet and exceed our customer's needs and expectations. Our close partnership with Microsoft is critical to the success of our organization and services.

 

As a member of Microsoft's early adopter in Hong Kong, with over 6 years of hosting experience, you can be assured that we are at the leading edge in understanding how to best deliver Managed and Hosted Microsoft Exchange Email, Hosted SharePoint, Hosted Lync and Hosted CRM and relevant services. Superhub is one of the leading provider of Hosted Microsoft solutions as recongnised by Microsoft, with more customers and more mailboxes than any other hosting business in HK.

 

 

Our Trusted Leadership with Rich Experience
Microsoft Gold Hosting Competency
  Superhub earns the Microsoft Gold Hosting Competency, demonstrating greater value to our customers by showcasing best-in-class capabilities that have undergone a rigorous and auditable approval process by Microsoft.
 

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Details can be found in Microsoft Pinpoint Official Website

   
Microsoft HVS Agreement Partners    
  Besides gaining the Microsoft Gold Hosting Competency, Superhub is also the Microsoft High Volume Sales (HVS) Agreement Partners, demonstrating its leadership in providing Microsoft Hosting solutions and services to the customers in the region with concreted figures of serving over 140,000 active contract users.    
       
Hong Kong Government Recognized Public Cloud Services Provider    
  Hong Kong’s Office of the Government Chief Information Officer (OGCIO) accredited Superhub as one of the qualified Government Public Cloud Services Providers, after reviewing the qualification over 300 local Public Cloud services providers in terms of products and services with particular four requirements: general (support deployed), security, manpower and technical, which soundly proves the capability and professional of Superhub in providing cloud products and services.    
   Details can be found in OGCIO's official website.  
     
Market Leader    
  Superhub is leading the market in the industry in terms of number of active hosted users, serving over 140,000 active contract SaaS users, managing a Hosted Microsoft Platform for over 6 years and ISP business for over 16 years, successful implementing different types of service integration and migration, and leading by experienced management team with over 16 years experience in the industry.    
       
Industry Leading Service Level Agreement    

Customers’ needs come first, we offer full Service - Service Level Agreement (SLA) and Product - Service Level Agreement (SLA) with guarantee response time and uptime, Class of Service for VIP, and dedicated project manager and engineers for project management and delivery.

   
       
Support Excellence
Customers’ needs come first. Superhub is dedicated to providing:
7x24x365    
99.99% network and application uptime guarantee    
Same day hardware replacement    
Full certified engineers support    
Dedicated Account Manager    
Migration and On-site support    
Setup, maintenance and monitoring    
       
Total Cloud Offering
Superhub is as an one-stop internet shop offering completed internet products, services and solutions with dedicated account manager to handle your account, integrated invoice and an one-call service. All products and services are riding on advance and popular internet technology always, and offering total IT and internet service in a fast moving and changing ubiquitous internet world.
Completed Microsoft Cloud Offering    
Public, Private (Managed) and Dedicated Cloud Solutions    
Customization for tailor requests    
       
Secure, Stable and Reliable    
Dual active-active Data Centers    
2 layers Firewall    
AV, AS & SSL protection    
Strict access right and password policy    
Data Backup